contact us
help@miufi.my
Call Us
017-336 3313
My Speed Sdn Bhd (202301001292)
Unit P-3A-45,
Pusat Perdagangan Icon City,
Icon City, No.1 Jalan SS8/39,
47300 Petaling Jaya,
Selangor
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Careline : (017) 336 3313
Popular Topics
How do I subscribe to MIUFI Broadband plan?
You may subscribe online here. For more details, contact our Careline at 017-336 3313 or email us at help@miufi.my
Can I terminate my service at any time?
Yes, you may terminate at any time. You will also need to return the equipment (ONT and Router Gateway) to our office address at contact us page. Your deposit (if any) refund will processed within 30 working days.
Do I need to be present during installation day, or can I get someone else to be at home during the installation?
We recommend for the applicant to be present during installation day. However, if you are not available during the installation date and time, you may appoint an individual aged 18 years and above, who can decide for placement of the equipment or any other decision, especially when it involved non standard installation at your premises and you have to acknowledge the completion of installation.
Do Non-Malaysian and foreign-registered company need to pay an additional deposit?
No, additional deposit is not required.
What documents are required for MIUFI Broadband subscription?
Locally registered companies are required to submit:
Photocopy of Form 9/Form 13/Notice of Registration (Section 15)/Certificate of Incorporation (Section 17)/Section 28/Certificate of Practice issued by the relevant authority (NGO/Association /Cooperative).
What are the available payment channels?
Two (2) payment channels are provided to bring more convenience and flexibility for our customers.
Option 1: JOMPAY
– Payments can be made automatically every month by setting up payment instruction from your credit card/ bank transfer.
Option 2: Touch N Go E-wallet or DuitNow QR
– Payments can be made hassle-free by QR code in invoice or QR here.
